Privacy Policy

Last updated: March 13, 2026

NForge AI ("we," "our," or "us") operates the nforge.ai website and enterprise intelligence platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

Account Information: Name, email address, and password when you create an account.
Usage Data: Pages visited, features used, analysis requests, timestamps, and device information.
Uploaded Documents: Financial statements, HR reports, healthcare data, legal documents, and other files you upload for analysis.
Payment Information: Billing details processed through our secure third-party payment provider. We do not store credit card numbers.

2. How We Use Your Information

We use collected information to:

Provide, operate, and maintain our AI analysis services.
Process your document uploads and generate analysis results.
Manage your account and provide customer support.
Improve and personalize the platform experience.
Send service-related notifications and updates.
Detect, prevent, and address technical issues or abuse.

3. Document Data Processing

Documents you upload are processed by our AI systems to generate analysis, benchmarking, and insights. We:

Do not share your uploaded documents with third parties.
Do not use your documents to train AI models.
Process documents in secure, encrypted environments.
Delete uploaded files after analysis is complete, unless you choose to save them.

4. Data Sharing

We do not sell your personal information. We may share data only in these circumstances:

Service Providers: Trusted third parties who assist in operating our platform (hosting, payment processing).
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party advertising trackers. You can configure your browser to reject cookies, though some features may not function properly.

6. Data Security

We implement industry-standard security measures including:

TLS/SSL encryption for all data in transit.
Encrypted storage for sensitive data at rest.
Regular security audits and monitoring.
Access controls and authentication requirements.

7. Data Retention

We retain your account information for as long as your account is active. Analysis results are retained for 90 days unless you request earlier deletion. You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Data portability (receive your data in a structured format).

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

NForge AI
Email: privacy@nforge.ai
Website: nforge.ai/company